PaySafer
System Status

All Systems Operational

All PaySafer services are running normally.

90-Day Uptime

99.98%
90 days agoToday

Current Status

API

REST API & Webhooks

Dashboard

Web application

Mobile App

iOS & Android

Payments Processing

Card & wallet payments

Payouts

Withdrawals & bank transfers

Crypto Services

Buy, sell & exchange

Escrow Engine

Transaction escrow

Notifications

Push, email & SMS

Authentication

Login & 2FA

Support Chat

In-app chat support

Recent Incidents

Elevated API latency in EU region

Feb 15, 2026
Resolved
14:32 UTC

We identified elevated latency for API requests routed through our EU-West region. Investigating.

14:48 UTC

Root cause identified: a misconfigured load balancer after a routine deployment. Rolling back.

15:05 UTC

Rollback complete. API latency has returned to normal levels. Monitoring.

16:00 UTC

Resolved. Post-incident review scheduled. No data loss or payment failures occurred.

Scheduled maintenance: Database migration

Feb 1, 2026
Resolved
02:00 UTC

Scheduled maintenance window begins. Read-only mode enabled for dashboard.

02:45 UTC

Database migration complete. Running verification checks.

03:10 UTC

All systems back to full operation. Maintenance window closed.

Push notification delays

Jan 18, 2026
Resolved
09:15 UTC

Some users reporting delayed push notifications. Investigating third-party provider.

10:00 UTC

Third-party push provider confirmed degraded performance on their end. Failover to backup provider initiated.

10:30 UTC

Resolved. Push notifications flowing normally through backup provider.

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